win7bet1 Privacy Policy

01 Introduction

win7bet1 ("we", "us", "our") is committed to protecting the privacy and personal data of every player who uses our online gaming platform. We understand that trust is the foundation of any good relationship — and that's especially true when it comes to how we handle your information.

This Privacy Policy describes our practices regarding the collection, use, storage, disclosure, and protection of personal data in connection with your use of the win7bet1 website and all associated services (collectively, the "Platform"). It has been prepared in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations.

We encourage you to read this policy carefully and in full. If you have questions about anything covered here, our support team is available 24/7 via live chat on the Platform.

02 Data Controller

For the purposes of the Data Privacy Act of 2012 and applicable data protection legislation, win7bet1 is the personal information controller responsible for your personal data collected through the Platform.

All data processing activities carried out by win7bet1 are subject to the oversight of our designated Data Protection Officer (DPO). If you wish to exercise any of your data rights or raise a concern about how your data is being handled, you may contact our DPO through the support channels described in Section 14 of this policy.

03 Data We Collect

win7bet1 collects the following categories of personal data from players and visitors to the Platform:

04 How We Collect Your Data

win7bet1 collects personal data through the following means:

• Direct interactions — Data you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting customer support, or participating in promotions.
• Automated technologies — Data collected automatically when you access the Platform, including cookies, web beacons, server logs, and similar tracking technologies. See Section 8 for more detail on cookies.
• Third-party sources — Data received from payment processors (such as GCash and Maya), identity verification providers, fraud prevention services, and analytics partners, where permitted by applicable law.
• Publicly available sources — In limited circumstances, win7bet1 may supplement your data with information from publicly available sources for fraud prevention or compliance purposes.

05 How We Use Your Data

win7bet1 uses your personal data for the following purposes:

• To create, manage, and maintain your win7bet1 account.
• To verify your identity and age (21+ requirement) in compliance with Philippine gaming regulations.
• To process deposits and withdrawals via GCash, Maya, bank transfer, and debit card.
• To detect, investigate, and prevent fraud, money laundering, and other illegal activities.
• To comply with our legal and regulatory obligations, including anti-money laundering (AML) and counter-terrorism financing (CTF) requirements.
• To provide customer support and resolve disputes.
• To send you account-related notifications, security alerts, and service updates.
• To personalise your gaming experience and recommend relevant games or promotions.
• To monitor your gaming activity for responsible gaming purposes, including identifying signs of problem gambling.
• To improve the Platform through analytics, testing, and research.
• To send you marketing communications about win7bet1 promotions and offers, where you have provided consent or where we have a legitimate interest to do so.

win7bet1 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.

06 Legal Basis for Processing

win7bet1 processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual necessity — Processing required to perform our contract with you, including account management, payment processing, and game delivery.
• Legal obligation — Processing required to comply with applicable laws and regulations, including KYC, AML, and PAGCOR reporting requirements.
• Legitimate interests — Processing carried out for win7bet1's legitimate business interests, such as fraud prevention, platform security, and service improvement, where these interests are not overridden by your rights.
• Consent — Processing based on your freely given, specific, and informed consent, such as for marketing communications. You may withdraw consent at any time by contacting us or updating your account preferences.

07 Sharing Your Data

win7bet1 does not sell your personal data to third parties. We may share your data with the following categories of recipients only where necessary and in accordance with applicable law:

• Payment processors — GCash, Maya, and banking partners for the purpose of processing your financial transactions.
• Identity verification providers — Third-party KYC and AML service providers engaged to verify your identity and comply with regulatory requirements.
• Game software providers — Game studios and platform providers whose games are hosted on win7bet1, to the extent necessary for game delivery and fairness auditing.
• Regulatory authorities — PAGCOR and other competent Philippine government authorities, where required by law or regulatory obligation.
• Law enforcement — Philippine law enforcement agencies, where required by a valid legal order or where disclosure is necessary to prevent or investigate criminal activity.
• IT and security service providers — Cloud hosting, cybersecurity, and analytics providers engaged to support the operation and security of the Platform, subject to appropriate data processing agreements.

All third parties with whom win7bet1 shares personal data are required to handle that data in accordance with applicable data protection laws and are prohibited from using it for any purpose other than the specific purpose for which it was shared.

08 Cookies & Tracking Technologies

win7bet1 uses cookies and similar tracking technologies to enhance your experience on the Platform, maintain session security, and gather analytics data. The types of cookies we use include:

• Strictly necessary cookies — Essential for the Platform to function correctly, including session management and security features. These cannot be disabled.
• Functional cookies — Remember your preferences, such as language settings and game history, to personalise your experience.
• Analytics cookies — Collect anonymised data about how players use the Platform to help us improve performance and identify areas for improvement.
• Marketing cookies — Used to deliver relevant promotional content. These are only set where you have provided consent.

You may manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the Platform. By continuing to use win7bet1 after being presented with our cookie notice, you consent to our use of cookies as described above.

09 Data Retention

win7bet1 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our standard retention periods are as follows:

• Account and identity data — Retained for the duration of your account and for a minimum of five (5) years following account closure, in compliance with Philippine AML regulations.
• Financial transaction records — Retained for a minimum of five (5) years from the date of the transaction, as required by the Anti-Money Laundering Act of 2001 (AMLA) and its amendments.
• Customer support communications — Retained for three (3) years from the date of the last interaction.
• Technical and usage data — Retained for up to twelve (12) months, after which it is anonymised or deleted.

When personal data is no longer required, win7bet1 will securely delete or anonymise it in accordance with our internal data disposal procedures.

10 Data Security

win7bet1 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the win7bet1 Platform.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Role-based access controls limiting staff access to personal data on a strict need-to-know basis.
• Regular security audits, vulnerability assessments, and penetration testing.
• Multi-factor authentication requirements for administrative access to systems holding personal data.
• Incident response procedures for detecting, reporting, and managing personal data breaches.

While win7bet1 takes all reasonable steps to protect your data, no method of electronic transmission or storage is completely secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, win7bet1 will notify you and the National Privacy Commission (NPC) in accordance with the requirements of the Data Privacy Act of 2012.

11 Your Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by win7bet1:

• Right to be informed — You have the right to be informed of how your personal data is being collected and processed, as set out in this Privacy Policy.
• Right of access — You may request a copy of the personal data win7bet1 holds about you at any time.
• Right to rectification — You may request that inaccurate or incomplete personal data be corrected. You can update basic account details directly through your win7bet1 account settings.
• Right to erasure — You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to object — You may object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to our overriding legal obligations.
• Right to data portability — You may request a copy of your personal data in a structured, commonly used, and machine-readable format.
• Right to lodge a complaint — If you believe your data rights have been violated, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

To exercise any of these rights, please contact our Data Protection Officer through the support channels described in Section 14. win7bet1 will respond to all verified data rights requests within thirty (30) days of receipt.

12 Children's Privacy

The win7bet1 Platform is strictly intended for persons aged 21 years and above, in accordance with Philippine gambling regulations. win7bet1 does not knowingly collect personal data from individuals under the age of 21.

If win7bet1 becomes aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the Platform, please contact our support team immediately so that we can investigate and take appropriate action.

13 Changes to This Policy

win7bet1 may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or the services we offer. When we make material changes, we will notify you by posting a prominent notice on the Platform or by sending a notification to your registered email address.

The date of the most recent revision is displayed at the top of this page. We encourage you to review this Privacy Policy periodically. Your continued use of the win7bet1 Platform following the publication of any changes constitutes your acceptance of the updated policy.

14 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way win7bet1 handles your personal data, please contact our Data Protection Officer through any of the following channels:

• Live Chat — Available 24/7 directly on the win7bet1 Platform.
• Email — [email protected] (plain text — not a clickable link)

win7bet1 aims to acknowledge all privacy-related enquiries within 48 hours and to resolve them within thirty (30) calendar days. For unresolved complaints, you may escalate your concern to the National Privacy Commission of the Philippines.